California eProcure #26-002

Medi-Cal Publications and Accessibility

The California Department of Health Care Services (DHCS) is awarding a contract for Medi-Cal Publications and Accessibility services to Maximus US Services, Inc. The contract involves providing comprehensive publication services including translation, editing, updating, translating into alternative formats, and ADA compliance for Medi-Cal program materials. Maximus will deliver services in 18 languages, produce ADA-compliant materials such as braille, large font, and audio formats, and develop XDP files. The contract includes managing Special Advisory Panels, coordinating with the Office of State Publishing for printing and mailing, and maintaining strict security and confidentiality of PHI and PII. The period of performance includes a takeover plan with minimal transition, ongoing project management, and a turnover plan starting 18 months prior to contract end. The contract value is approximately $87.5 million, with performance expected to start July 1, 2026, and extend through multiple budget periods. The award was based on compliance with qualification requirements, evaluation of narrative and cost proposals, and DVBE participation exceeding 3%. The contract emphasizes security, confidentiality, and compliance with state policies.

Description

The California Department of Health Care Services (DHCS) is releasing Request for Proposal (RFP) #26-002 for the Medi-Cal Publications and Accessibility (MCPA) procurement. The purpose of the RFP is to solicit proposals from firms that can revise existing and create new Medi-Cal program publication materials as directed by DHCS. The publication revision and development process includes, but is not limited to, creating, editing, updating, translating, providing readability services, and creating ADA-compliant documents and media. In addition, the Contractor will create, edit, and translate documents into alternative formats, as specified by the DHCS. Publications may include but are not limited to electronic materials. The Contractor will maintain privacy and security, receive secure data from DHCS via secure data exchange services, and provide monthly reports as specified by DHCS.

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