Award
Georgia Institute of Technology PE-50300-SS-2027-000000317
Parker Technology Parking Access and Revenue Control System Services
Recipient
Parker Technology
Award Amount
$200,000.00
Ceiling
$200,000.00
Awarded
July 13, 2026
Identifier
PE-50300-SS-2027-000000317
The Georgia Institute of Technology, under the Georgia Department of Administrative Services, awarded a contract to Parker Technology for support services related to the parking access and revenue control system (PARCS) operated through Amano McGann. The contract, valued at $200,000, includes services such as 24/7 call recording for customer interactions at parking gates, live customer support answering PARCS calls, and two-way video communication at gate entry and exit points. Parker Technology is the sole source vendor due to its patented two-way video communication technology and integrated call recording capabilities, which are not available from competitors like UMojo. The contract is initially for one year with four renewal options, and may be extended to ensure service continuity. The award was posted with the notice of award, and the procurement was categorized under higher education and information technology.
Description
This purchase is to purchase services from Parker Technology to support the existing parking access and revenue control system (PARCS) operated through Amano McGann. This service requirements are: 24/7 call recording for all customer interactions initiated at parking gates, 24/7 live customer support coverage (answer PARCS incoming calls), two-way video communication capabilities at the gate entry/exit points.