Multnomah County Health Department RFP-108-2024

Secure Medical Transportation Services

The Multnomah County Health Department in Oregon has awarded contracts for 24/7 secured medical transportation services for adult mental health clients and correctional health inmates. The contracts are for a fixed two-year term with options to renew up to three additional one-year periods, with services expected to start around May 5, 2024, and end approximately May 4, 2029. The procurement process was based on a Request for Proposal (RFP-108-2024). Multiple contracts may be awarded, with the highest scored proposer serving as the primary provider, followed by secondary and tertiary providers. The services involve transporting clients safely and securely, often requiring restraints, with gender-appropriate, culturally competent escorts, authorized by the Multnomah County Mental Health Call Center. The awarded services must meet Oregon state certification standards, comply with relevant regulations, and adhere to standards for civil commitment and transportation of persons in custody. The contract includes requirements for maintaining sufficient vehicles, timely response, HIPAA compliance, criminal background checks, and fraud prevention. Payment will be on a fixed hourly rate basis for pre-authorized transports, with monthly reporting obligations. The contract emphasizes sustainability practices and compliance with HIPAA, criminal record checks, and anti-fraud policies. The award process included proposal evaluation, with the potential for multiple providers to be contracted, and the contract term is two years with renewal options.

Description

Multnomah County Health Department awarded contracts for 24/7 secured medical transportation services for adult mental health clients and correctional health inmates. The contracts are for a fixed term of two years with options to renew up to three additional one-year periods. Services are expected to begin approximately May 5, 2024 and end approximately May 4, 2029. The award is based on a Request for Proposal (RFP-108-2024) process. Multiple contracts may be awarded with the highest scored proposer as primary provider, second highest as secondary, and third highest as tertiary provider. The project involves providing secured transport services authorized by the Multnomah County Mental Health Call Center, with requirements for certification by the State of Oregon and compliance with specified standards and regulations.

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