Orlando PO-0000024313

ServiceNow® Agile Team - Module (Priced Monthly, 1 Year Term) ServiceNow-PROD12492 Product number: PROD12492-2 Start ...

On October 28, 2025, the municipality government of Orlando, Florida, awarded a comprehensive IT services contract to V-Soft Consulting Group Inc. The contract includes multiple service lines such as ServiceNow® Agile Team modules, AI Search Starter, IT Service Management Professional, ITOM AIOps Professional, Business Stakeholder User, Impact Guided Packaged Services, Integration Hub Starter, and Data Processing services. The total obligated and award amount is $459,263.00. The contract spans from October 28, 2025, to October 27, 2026, and involves various products and services related to ServiceNow platform management and support. The award was managed by Lindsey Hladik from Vendor and Contract Management. The awardee, V-Soft Consulting Group Inc., will provide services to the Orlando municipal government, located at 400 South Orange Avenue, Orlando, FL. The procurement involved multiple line items with detailed descriptions, quantities, and prices, and the contract includes a maximum cap of $2,100,000 for certain packaged services. Likely competitors for similar awards include companies specializing in IT services and ServiceNow platform support.

Description

ServiceNow® Agile Team - Module (Priced Monthly, 1 Year Term) ServiceNow-PROD12492 Product number: PROD12492-2 Start Date: 10/28/2025 End Date: 10/27/26; ServiceNow AI Search Starter - Documents (Priced Monthly, 1 Year Term)ServiceNow - PROD15338 Product number: PROD15338-2 Start Date: 10/28/2025 End Date: 10/27/26; IT Service Management Professional - Fulfiller User v3ServiceNow - PROD17256 Product number: PROD17256-2 Start Date: 10/28/2025 End Date: 10/27/26; ServiceNow ITOM AIOps Professional - Subscription Unit (Priced Monthly, 1 Year Term)ServiceNow - PROD14995 Part number: PROD14995-2 Start Date: 10/28/2025 End Date: 10/27/2026; ServiceNow Business Stakeholder User v4 (Priced Monthly, 1 Year Term)ServiceNow - PROD17800 Part number: PROD17800-2 Start Date: 10/28/2025 End Date: 10/27/2026; Impact Guided - Public Sector (US) v4 (Packaged Services) (Purchase price will be 10% of the CACV. No set minimum price and the maximum price cannot exceed two million and one hundred thousand. ($2,100,000.00). The published $0.01 price is not the Custo ServiceNow - PROD24403 Part number: PROD24403 Start Date: 10/28/2025, End Date: 10/27/2026; Integration Hub Starter v4 - Transactions (Monthly)ServiceNow - PROD22417 Part number: PROD22417-2 Start Date: 10/28/2025 End Date: 10/27/2026; ServiceNow® ITSM Professional Plus - Fulfiller User (Priced Monthly 1 Year Term) (Included Applications: Now Assist for IT Service Management (ITSM); and entitlement for up to 6,000 Assists annually per procured Fulfiller User (unused Assists expire annu ServiceNow - PROD21190 Part number: PROD21190-2 Start Date: 10/28/2025 End Date: 10/27/2026; US Data Processing for Now AssistServiceNow - PROD24352 Part number: PROD24352-2 Start Date: 10/28/2025 End Date: 10/27/2026