Orange County M00000116280

CenturionCARES Annual Maintenance CARES Telephone Self-Service Solution IVR Self-Service Touch-Tone Docket Applicatio...

The Orange County county government in Florida awarded CENTURION CARES INC a contract for $7,639 to provide annual maintenance and updates for the CARES Telephone Self-Service Solution, including IVR self-service touch-tone docket application, flat file integration connector, and Nuance English TTS licenses, for the service period from October 22, 2024, to October 21, 2025. The purchase was made through a single-transaction purchase order issued on October 29, 2024, with the award managed by Orange County's procurement office. The vendor will deliver the specified services, with invoicing and insurance updates required during the contract period.

Description

CenturionCARES Annual Maintenance CARES Telephone Self-Service Solution IVR Self-Service Touch-Tone Docket Application Flat File Integration Connector for database updates CenturionCARES English Language Package Package (3) Nuance English TTS Licenses Service Period: 10/22/2024 - 10/21/2025 Contact: Toni Hutchinson (407) 836-0341 for delivery, All invoices must quote the Purchase Order number and be submitted to CR-FiscalServices@ocfl.net Updated insurance shall be provided once insurance expires on 02/14/2025 in order for service to continue.