Award
County of Orange Opengov #MA-002-26010011
Extended Support for Production Servers at OCDC
Recipient
Sidepath Inc.
Awarded
July 21, 2025
Identifier
MA-002-26010011
The County of Orange, specifically the Assessor Department, awarded a contract to Sidepath Inc., a California Corporation, for extended support services for production servers at the Orange County Data Center located at 1400 South Grand Ave, Santa Ana, CA 92705. The contract includes providing labor, materials, tools, equipment, and parts to support four PowerEdge R750 servers with ProSupport Plus Mission Critical 7x24 technical support, including 4-hour onsite service with emergency dispatch. The support services cover hardware maintenance, software support, and related services. The contract has a term of three years, from July 21, 2025, to July 20, 2028, with a total contract amount not to exceed $32,024.52. The agreement stipulates requirements for trained technicians, safety, security, detailed reporting, insurance, confidentiality, and compliance. Payment is a firm fixed fee, invoiced annually in advance, with provisions for cooperative use by other governmental entities and a 2% administrative rebate to the County.
Description
Extended support services for production servers at Orange County Data Center (OCDC). The scope includes technical support, hardware maintenance, software support, and related services.