Guilford County NC MUNIS #20157

FMLA Administrative Services

The Guilford County Purchasing Department in Greensboro, North Carolina, is the government buyer soliciting proposals for Family Medical Leave Act (FMLA) Administrative Services. The awarded services include maintaining and updating the FMLA eligibility database, receiving and documenting leave requests via telephonic, email, regular mail, and internet submissions, and administering FMLA eligibility determinations based on county guidelines and applicable federal and state regulations. The provider will also handle claim administration, including eligibility, claim management, intermittent leave, recertification, leave reporting, tracking, return to work, compliance, and account management. Additional services include training for staff, records management, documentation, reporting, and assistance with administrative hearings. The contract is initially for two years with options to renew for two additional one-year periods, totaling up to four years. The vendor must have experience administering FMLA services for large employers or governmental entities with 500 or more active users. The contract requires compliance with North Carolina MWBE participation goals, with an aspirational goal of 15%. The place of performance is Guilford County, North Carolina. No specific OEMs or product part numbers are mentioned as this is a service contract. The contract includes unique requirements such as fraud prevention, audit processes, integration with short-term disability administration, and regular updates on FMLA and state/local leave legislation.

Description

Contract for FMLA Administrative Services including maintaining and updating the FMLA eligibility database, receiving and documenting leave requests, and administering FMLA eligibility determinations based on Guilford County's guidelines and applicable federal and state regulations.

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