Award
Florida Department of Management Services 26-83111500-RFP
Contact Center Services RFP-1
Recipient
Multiple awardees including 22nd Century Technology, Inc., ABNS Group LLC, Accenture LLP, Ahead, AT&T, AUM TECH, Incorporated, Capitol Bridge, LLC, Carahsoft Technology Corp., Cavalry Support Systems LLC, Cayuse Civil Services, LLC, CDW Government LLC, CloudEmpower, CloudHesive LLC, Computer Task Group, Dunamis Consulting Inc, Everise, Inc., Global Tech Solutions, Hayes E-Government Resources, Inc., HCLTECH Public Sector, Inktel Government BPO Services, ITCON Services, LLC, LCO Software Inc, NTT DATA Americas, Inc., OneTouch Direct LLC, Presidio Networked Solutions LLC, ProEducation Solutions, ROI CX Solutions, RPR Technologies LLC, Senture LLC, Stellar IT Solutions, TB Technologies, LLC, TelaForce, LLC, The RDI Corporation, TK & Son's Home Solutions LLC, TMone, LLC, Tollanis Solutions Inc, and others.
Awarded
August 18, 2026
Identifier
26-83111500-RFP
The State of Florida's Department of Management Services issued a Notice of Intent to Award for Contact Center Services under RFP No. 26-83111500-RFP. Multiple companies were awarded contracts under two service categories: Single-Tenant and Multi-Tenant. The notice outlines protest procedures and lists responsive and non-responsive respondents.
Description
Notice of Intent to Award for Contact Center Services RFP No. 26-83111500-RFP by the State of Florida, Department of Management Services. The notice includes protest procedures and lists multiple awardees for Service Category 1 Single-Tenant and Service Category 2 Multi-Tenant. No specific award amounts are provided.