Board of Regents of the University System of Georgia PE-47200-CON-2027-000000158

USG-Carahsoft E&I- Genesys

The University of Georgia Board of Regents intends to award a contract to E&I Cooperative/Carahsoft for Genesys cloud contact center and implementation via CNP Technologies. Carahsoft was selected through a competitive RFP process and offers the best value. The contract term is initially one year with up to four one-year renewals, and the estimated contract value is $475,000. Suppliers may protest the award following state procedures.

Description

The Board of Regents of the University of Georgia is providing public notice of its intent to award a contract to E&I Cooperative/Carahsoft to provide Genesys cloud contact center and implementation through CNP Technologies. Carahsoft has been identified as the supplier for this purchase for the reasons stated in the attached Cooperative Justification Form. Any supplier capable of providing the identified goods/services at the same or better value may challenge this determination by filing a written protest with the Deputy Commissioner of the State Purchasing Division (SPD) in accordance with the protest procedures outlined in Section 6.5. Step 4 Supplier Participates in Protest Process. The protest must be received prior to the closing date and time identified herein.

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