Pinellas County Opengov #25-0157-N

GivePulse Data Migration and Maintenance

The government buyer is Pinellas County, Florida, with primary offices in Clearwater. The awarded vendor is GivePulse Inc., headquartered in Austin, Texas. The contract is for a Software as a Service (SaaS) providing a White-Labeled Civic Engagement Platform that facilitates community engagement by matching individuals with causes and enabling cause management and mobilization. Services include personalized customer support, ongoing platform improvement and innovation, data backup, security, and platform hosting on AWS. The contract duration is 60 months with two optional 12-month renewals. The total contract value is approximately $33,808.58, with annual subscription fees starting at $6,368 and increasing by no more than 3% annually. Unique contract requirements include compliance with Florida public records laws, audit rights, accessibility standards (WCAG 2.1 Level AA), PCI-DSS for payment processing, E-Verify registration, and insurance provisions. The place of performance is primarily Pinellas County, Florida, with billing and notices directed to Clearwater. The procurement contact is Kimberly Meador, CPPB, at klmeador@pinellas.gov.

Description

Contract for personalized customer support and ongoing improvement and innovation of the White-Labeled Civic Engagement Platform for community engagement, including data back-up, security, and platform innovation.

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