Award

James Madison University UCPJMU7513

Kitchen Equipment Maintenance and Repair

Recipient

Commercial Foodservice Repair Inc / Tech 24

Awarded

June 24, 2026

Identifier

UCPJMU7513

The Commonwealth of Virginia, through James Madison University located in Harrisonburg, VA, has awarded a contract to Commercial Foodservice Repair Inc / Tech 24 for kitchen equipment maintenance and repair services. The contract covers all food service equipment units located in dining services and miscellaneous food service equipment in other university departments across multiple campus dining locations including West Campus Dining Hall, Dukes Dining, Hartman Hall, University Recreation Center, Bridgeforth Stadium, Atlantic Union Bank Center, Rose Library, Festival Center, East Campus Dining Hall, Health and Human Services Building A2, Memorial Hall, Student Success Center, Carrier Library, Veterans Memorial Stadium, Mr. Chips, Grace Street Apartments, Godwin 3rd Floor Kitchen Area, and future dining locations. The contractor is responsible for providing all labor, supervision, tools, equipment, materials, parts, and incidentals necessary to maintain and repair equipment in accordance with manufacturers' service manuals. Only manufacturer-approved replacement parts are to be used, with prior written approval required for substitutes. Repairs are to be performed on-site whenever possible, with off-site repairs requiring prior authorization if costs exceed $500. The contractor must provide emergency services 24/7 with qualified technicians responding within 2 to 4 hours. Regular repairs are to be performed during normal business hours with an 8-hour response time. The contract includes a detailed list of over 250 pieces of kitchen equipment from OEMs such as Henny Penny, Taylor, Hobart, Pitco, Blodgett, Groen, Vulcan, Frymaster, and many others, with quarterly planned maintenance cycles. The contractor's personnel are certified and trained, with a list of technicians provided. The contract includes provisions for reporting, warranties, security, and conduct standards. Pricing includes a standard labor rate of $110/hour, emergency/overtime rates at 1.75 to 2 times the regular rate, and a travel charge of $110 per call during normal hours. The contract term is one year with options to renew for four additional one-year periods, with price adjustments tied to the Consumer Price Index. The contractor is Commercial Foodservice Repair, Inc./Tech24, located at 80 International Dr #300, Greenville, SC 29615. The contract allows cooperative purchasing by other public agencies in Virginia. The contract requires criminal background checks for personnel working on JMU property and compliance with various state and federal laws and policies.

Description

Contract to provide kitchen equipment and maintenance repair services for James Madison University (JMU), an agency of the Commonwealth of Virginia. Initial contract for one year with option to renew for four additional one-year periods. Services include labor, supervision, tools, equipment, materials, parts, and incidentals necessary to maintain and repair food service equipment across campus. Contract includes emergency services and parts supply.

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