Award
Alameda County Alamedagsa #RFP #901510
Inmate Telephone with Service Enabled Tablets
Recipient
Global Tel*Link Corporation, Inc.
Awarded
August 07, 2018
Identifier
RFP #901510
The Alameda County Sheriff's Office, located in Oakland, California, awarded a contract to Global Tel*Link Corporation, Inc., based in Reston, Virginia, to provide inmate telephone services with service enabled tablets. The contract is for a three-year term from approximately August 8, 2018, to August 7, 2021. Global Tel*Link is responsible for all costs including equipment, installation, connectivity, maintenance, hardware, software, security, training, and other implementation services, at no cost to the Sheriff's Office or Alameda County. The services are provided on a commission basis payable to the Alameda County Sheriff's Office Inmate Welfare Fund, which will receive a 25% revenue share of all streaming services. Global Tel*Link will subcontract 20% of the contract revenue to Lighthouse Communications, located in Hayward, California, for installation and service hardware. The contract aims to enable inmates to communicate with family and friends while controlling telephone usage to prevent illicit activity and ensure safety and security. The contract includes a revenue share arrangement and supports inmate programs for benefit and rehabilitation.
Description
Contract awarded to Global Tel*Link Corporation, Inc. to provide inmate telephone services with service enabled tablets to the Alameda County Sheriff's Office for a three-year term from approximately August 8, 2018 to August 7, 2021. Services are provided on a commission basis payable to the Alameda County Sheriff's Office Inmate Welfare Fund. Global Tel*Link is responsible for all costs including equipment, installation, connectivity, maintenance, hardware, software, security, training, and other implementation services. The service aims to enable inmate communication while controlling telephone usage and ensuring safety and security. The contract includes a 25% revenue share of all streaming services to the Inmate Welfare Fund. Global Tel*Link will subcontract 20% of the contract revenue to Lighthouse Communications for installation and service hardware.