Pinellas County 75748

Customer Relationship Management Software Goldmine

The government buyer is Pinellas County, Florida, specifically the Pinellas County Purchasing Division. The awarded vendor is Ivanti Inc., the sole developer and publisher of the GoldMine Customer Relationship Management (CRM) software. The contract is a non-competitive procurement for a GoldMine CRM software license and maintenance services, including updates and upgrades, for a total amount of $8,651.64 over three years, with an annual payment of approximately $2,883.88. The contract emphasizes that Ivanti is the exclusive provider of the software and related services, justifying the non-competitive award. The purchase is intended for use in public administration, specifically for resale at public marinas as per county code. The period of performance spans from August 1, 2024, to July 31, 2027. The award includes a line item for the software license and maintenance services. The award is classified under NAICS code 920-00, related to administrative and support services. The primary contact for procurement is Lori Patrick, Procurement Analyst Assistant, with email lpatrick@pinellas.gov. The location of performance is in Pinellas County, Florida. The award is for a local government entity, and the likely competitors for similar awards include companies involved in CRM software and maintenance services, such as Microsoft, Salesforce, and SAP.

Description

Non-competitive procurement for CRM software called Goldmine. Contract duration is 3 years from August 1, 2024 to July 31, 2027. Location of performance is Pinellas County, Florida.

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