Award
County of Orange Opengov #MA08023011117
HYDSTRA/WEB MODULE WITH SUPPORT AND MAINTENANCE
Recipient
KISTERS North America, Inc.
Awarded
April 16, 2023
Identifier
MA08023011117
The County of Orange, specifically OC Public Works, awarded a contract (MA-080-23011117) to KISTERS North America, Inc., located at 2999 Douglas Boulevard, Suite 180, Roseville, CA 95661, for the provision of the Hydstra/Web Module software along with support and maintenance services. The contract includes an annual software license fee, support covering bug fixes with a 24-hour response time, unlimited phone and email support, software upgrades and updates including free upgrades to the latest version, minor system enhancements, distribution of new releases, informal newsletters, and membership in the Hydstra user group. The contract term is five years, with annual payments of $6,771.00 totaling $33,855.00. The contract requires compliance with various legal and insurance requirements, including maintaining specified insurance coverage, non-discrimination, confidentiality, and indemnification provisions. The place of performance and delivery is primarily within Orange County, California, with the County's offices located at 2301 N. Glassell St., Orange, CA 92865, and procurement services at 601 North Ross Street, Santa Ana, CA 92701. The contract also allows other California local or state governmental entities to utilize the pre-negotiated prices and terms under a cooperative agreement. Payment is to be made annually in advance, with invoices submitted to OC Public Works/Procurement Services. The contract includes detailed terms on termination, dispute resolution, and compliance with federal and state laws.
Description
Contract between County of Orange and KISTERS North America, Inc. for Hydstra/Web Module with Support and Maintenance under a firm fixed fee/usage contract. The contract duration is from April 16, 2023 to April 15, 2028, with place of performance in Santa Ana, California. The contract includes scope of work and payment/compensation attachments. The contract is governed by California law and venue is Orange County, California.