Award
State of Utah Division of Purchasing AC19006-1
American Express Acceptance
Recipient
American Express Travel Related Services Company, Inc.
Awarded
June 05, 2019
Identifier
AC19006-1
The State of Utah Division of Purchasing awarded a five-year contract to American Express Travel Related Services Company, Inc. for acceptance and processing of American Express cards for the State of Utah and eligible cooperative users. The contract includes processing American Express transactions through Chase Paymentech, gross settling to Utah's depository accounts, monthly debiting of merchant accounts, PCI compliance, and customer support. The procurement process involved evaluation of proposals based on mandatory minimum requirements, technical criteria such as online chargeback management portal, chargeback support, compliance with American Express rules, and customer support, as well as cost proposals. American Express scored highest in combined technical and cost evaluations, providing the best value to the state.
Description
Contract for acceptance of American Express Cards to the State of Utah and State of Utah Cooperative Contract Eligible Users, including processing of American Express cards. The contract is for five years and was awarded to American Express Travel Related Services Company, Inc. following a Request for Proposals (RFP) #AC19006-1. The evaluation committee determined American Express provided the best value to the State of Utah.