Orange County M00000120259

Professional Services on-Demand can include, but is not limited to, the following: Assist with configuration and usag...

This purchase order from Orange County, a county government in Florida, awards a contract to CDW GOVERNMENT LLC for professional services related to configuration, usage, and integration of PagerDuty systems. The contract, valued at $21,000, was awarded on January 8, 2026, under the Sourcewell 071321-CDWG Tech Catalog. The services include advising on configuration, provisioning monitoring integrations, extending custom integrations, and supporting automation solutions. The contract is a single-transaction award with no specified multi-year period.

Description

Professional Services on-Demand can include, but is not limited to, the following: Assist with configuration and usage based on in-depth industry and product knowledge. Recommend and configure for improved PagerDuty instance maturity, usage, and best practices. Advise and consult with Customer on configuration and integration tasks. Provision monitoring integrations and alert onboarding into new PagerDuty Services. Extend, upgrade, or update existing custom integrations or scripts. Consult and advise Customer regarding customizing and extending PagerDuty integration. Design, develop and support Automation solutions, configuration of integrations, and related use cases. Contract: Sourcewell 071321-CDWG Tech Catalog (071321) ------------------------------------------------------------------------------------- Contact: Mack RiCharde at 407-836-8183