Pinellas County 24-0719-RFP

Parks Reservation Cloud Based System Implementation and Maintenance Services

The government buyer is Pinellas County, a subdivision of the State of Florida, located at 315 Court Street, Clearwater, Florida. The awarded vendor is Kaizen Laboratories Inc. DBA Kaizen Labs, with a primary address at 17 W 20th St., Fl. 5, New York, NY 10011. The contract is for the implementation and maintenance of a Parks Reservation Cloud Based System, including a full-scale build and implementation of a reservations and recreation management solution covering camping, parking passes, facility reservations, and related services. The system includes features such as user account management, real-time reservation updates, interactive graphical maps, parking pass management with license plate recognition integration, and comprehensive reporting capabilities. The contract includes annual SaaS fees of $149,000 covering all transactions on the platform, with no additional compensation unless mutually agreed. Hardware such as payment kiosks and associated equipment are the responsibility of the County. The contract term is 60 months with an option to extend for an additional 24 months. Pricing adjustments are allowed annually based on the Consumer Price Index or 3%, whichever is less. The total County expenditures will not exceed $745,000 for the contract term, with annual expenditures capped at $150,000 without amendment. Notable contract requirements include compliance with ADA digital accessibility standards, detailed insurance requirements including workers compensation, general liability, cyber risk liability, and professional liability insurance, and detailed transition requirements to a new contractor to ensure continuity of services. The place of performance is Pinellas County, Florida, with services supporting various parks and facilities under the jurisdiction of the Pinellas County Parks and Conservation Resources Department.

Description

Provision of cloud-based system implementation and maintenance services for parks reservation system.

View original record